Privacy Policy Statement

This Privacy Policy details how xelomiravon collects, uses, and safeguards your information in accordance with Australian law. We are committed to protecting your privacy and transparency in data practices.

Information We Collect

We collect only the minimum personal data needed for effective consultation and communication.

• Personal identification details such as name, email address, and phone number for communication purposes.
• Details provided through our contact or enquiry forms, including the contents of your messages and topic selections.
• Technical usage data collected automatically, such as IP address, browser type, and access times for security and analytics.
• Records of communications, appointments, and feedback to improve our services and track client needs.

How We Use Information

Information collected is used only for transparent and service-related purposes, never for unsolicited marketing.

• To arrange, deliver, and improve our consulting services to you.
• To communicate regarding scheduled appointments, requested topics, and any follow-up questions.
• For internal analysis, service development, and ongoing process improvement.
• To comply with legal requirements, safeguard against unauthorised access or misuse, and maintain service integrity.

Legal Basis for Processing

Our data processing is grounded in the need to fulfil requested consultations and comply with Australian law.

Personal data may be processed for contractual necessity, legitimate business interests, or compliance with regulatory obligations. Consent is obtained where required.

Sharing Information

Your information is never sold or leased to third parties without your consent.

• Information may be shared with trusted service providers strictly for supporting our operational needs, such as secure hosting or communications.
• We disclose information if required by law, regulation, or to protect the rights and safety of users and xelomiravon.
• Aggregated, non-identifiable data may be used for analytics and service improvement but cannot be traced to individuals.

Data Security

We employ strict organisational and technical measures to protect your personal information. Access is limited to authorised staff, with regular audits and secure protocols in place to prevent unauthorised use, loss, or disclosure. Despite rigorous standards, no system is entirely immune to risk.

Your Rights

You have control and access over your personal information with us.

• Request access to your data and receive a copy of what we hold.
• Request corrections of any inaccurate or incomplete information.
• Request erasure, restriction, or objection to processing under certain circumstances.
• Withdraw consent for processing, where consent has been provided, at any time.

Cookies

We use cookies to enable website functionality and gather analytics. For details on types and choices, please see our cookie policy.

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Contact

For privacy-related questions or data rights, contact us using the details below. We value transparency and prompt response to your concerns.

Policy Updates and Changes

This policy may be updated occasionally to reflect regulatory requirements or changes in data practices. Significant changes will be posted here with an updated date.